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04/01/2013 - rating: 5 - by: Josef Santiago Scarfo
I was with this hosting provider for 8 years and now I'm switching to another one because of extremely poor customer service. No complaints on the hosting itself, but when the time came to renew all of their customer support systems made it impossible to communicate with anyone; on account of this, I had about 10 websites down for a week. Completely unacceptable, and it's actually so bad that they still don't know they have a problem (and trust me, I tried explaining several times).
I was with this hosting provider for 8 years and now I'm switching to another one because of extremely poor customer service. No complaints on the hosting itself, but when the time came to renew all of their customer support systems made it impossible to communicate with anyone; on account of this, I had about 10 websites down for a week. Completely unacceptable, and it's actually so bad that they still don't know they have a problem (and trust me, I tried explaining several times).
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Term of the day
PAP - Password Authentication Protocol
Password Authentication Protocol. Authentication protocol that allows PPP peers to authenticate one another. The remote router attempting to connect to the local router is required to send an authentication request. Unlike CHAP, PAP passes the password and host name or username in the clear (unencrypted). PAP does not itself prevent unauthorized access, but merely identifies the remote end. The router or access server then determines if that user is allowed access. PAP is supported only on PPP lines.